He's not that new of a member... He was here before v4 was released and has made requests before. No excuse for ignorance. I as well as another member linked him over to the request guide. I'll admit I could have gone with out calling him an idiot, but come on. It's not that hard to figure out.
And I find it strange that when you go to view shockwaves profile, it says he's no longer a member.